MRS_OpLogo_0518_BestTrainDevl_Finalist 2018

It’s award season and we are delighted to announce that for the second successive year Epinion Research, have been shortlisted for an MRS (Market Research Society) Operation Award. This year, and in partnership with Heathrow Airport, we have been shortlisted for the MRS Operation Award, Best Training and Development.

The awards were set up to recognise exceptional standards of the operations sector within the research Industry. Highly regarded and exclusive, companies view nominees as the benchmark for quality.

“Being a finalist is a culmination of the hard work and dedication of our Field Services Team, and all of our interviewers, delivering our new training, respondent engagement, quality assurance and mentoring programs that have seen us gain a number of efficiencies within our fieldwork and data collection. These bespoke programs, coupled with our rostering software like planday, our quality monitoring algorithms, and our stringent recruitment processes help us to deliver some 13,000 interviews monthly at Heathrow across our core surveys alone. I couldn’t be more proud of our team and their incredible effort.” 

Paul Russell – UK Operations Director, Epinion Research. 

Epinion is the market leader in Aviation research and we manage 40 airports in Europe and Asia. Our highly trained and experienced interviewers in Heathrow have delivered consistently high quality data, and have lead the way in our quality benchmarking system, as the top performing airport, so this is no surprise.

If you want to know more about our training and development program, or simply want to know more about Epinion and our research offerings please feel free to contact Paul Russell.


Contact Epinion’s aviation experts today ( to discuss your needs further and learn more about our service portfolio or read more about our aviation solutions at

- By Epinion Aviation
Paul Russell
Operations Director
+44 7801 899121

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