Epinion is thrilled to announce that Copenhagen Airport has, for the second time in three years, been voted the world’s best airport for route development.

The award was bestowed at the World Routes Awards in South Africa and saw the airport beat off Abu Dhabi, Brussels, Dublin, Munich and Vienna Airports.

The title is considered to be one of the most prestigious awards in the industry as the votes and the assessment come from the airlines themselves and approximately 2,500 representatives from 250 airlines, 650 airports and 170 tourism organizations gathered to discuss and negotiate the development of new air routes at the event.

Epinion is proud that since 2010 we have had a cooperation agreement with Copenhagen Airport and send the whole team there our congratulations on this incredible accolade.

During our partnership, Epinion has conducted about 500,000 interviews for Copenhagen Airport providing the team with knowledge on passenger demographics, travel behavior, satisfaction and purchase behavior. This data helps identify potential new routes and develop existing ones, and is an essential part of the business cases Copenhagen Airport presents to airlines.

Copenhagen’s dedication to deep passenger insight has allowed them to create successful routes and international recognition.

- By Jesper Wilhelmsen

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